| Customization: | Available |
|---|---|
| Battery capacity of charger box: | 550mAh |
| Fully Charged Time: | 1 Hours |
|
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Q: How long is the delivery time?
A: Generally it will take 1-3 working days to ship the goods out.
Q: Do you provide samples? Is it for free or need to pay for it?
A: We provide samples for free BUT do not pay the cost of freight.
Q: Can I have my brand logo on products?
A: Yes, of course.We Provide OEM/ODM service.
Q: What about the warranty?
A: We provide 2 months warranty for Cartridges and Disposable vape pens.
Q: How to deal with defected products?
A: If there are any quality problems with the product, please show us the pictures and videos ,we will compensate new one send together with your next order.
Packaging and shipping:
· UPS/DHL/FedEx/TNT and so on express(door to door);
· By plane; Pls choose your favorite shipping method according your detail requirement;
· The shipping cost depends on different weight; We will choose the cheapest and safest way according your detail quantities;
· Normally, it will take around 7--10days from China to destination country. Pls noted that some remote place will need more around 1-3days
How to order:
· Tell us Model name, quantity, color and other special requirements if any.
· Proforma Invoice will be made and sent for your approval.
· Production will be arranged upon receipt of your approval and payment or deposit.
· Goods will be delivered as stated on the proforma invoice.
Payment:
· Paypal/Western Union/T/T Wire Transfer are acceptable;
· 30% deposit and 70% before shipping all goods out is acceptable for big orders;
Before-sale service:
· Response all your questions patiently;
· Offer the sample as you need;
· OEM & ODM: Acceptable.
After-sale services:
· 3 months warranty for atomizer and 6 months warranty for battery.
· Please send us pictures and videos for our confirmation. Then we will repsend you the products in the next order.
· To choose the fastest and safest shipping company.
· To track the order until you receive the goods.
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